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At FairyCavesTravel, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) when you visit our website, use our services, or interact with us.

1. Data Controller

The data controller for this website is FairyCavesTravel, located at İsali - Gaferli - Avcılar, Hacı İsmail Efendi Sk. No:9/A, 50180 Göreme/Nevşehir Merkez/Nevşehir. You can contact us via email at info@fairycavestravel.com or by phone at +90 530 688 21 66.

2. Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, etc.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

  • Usage Data: Information about how you use our website and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Data

We use the data we collect for the following purposes:

  • To provide and improve our services, including booking tours and managing your travel arrangements.

  • To respond to your inquiries and provide customer support.

  • To send marketing communications, where you have given us consent.

  • To comply with legal obligations and regulations.

4. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Consent: When you provide your consent for us to process your data (e.g., subscribing to our newsletter).

  • Contractual Necessity: To fulfill our contract with you when you book a tour or use our services.

  • Legitimate Interests: For marketing purposes and improving the website.

  • Legal Obligation: To comply with legal requirements (e.g., tax or travel regulations).

5. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with third-party service providers who assist in delivering services such as:

  • Payment processors

  • Travel partners

  • Email marketing platforms

  • Web hosting services

These third parties are only permitted to use your data for the purposes outlined in this Privacy Policy.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations.

7. Your Rights

Under the GDPR, you have the following rights:

  • Right of Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold.

  • Right to Erasure: You can request that we delete your data under certain circumstances.

  • Right to Restrict Processing: You can request that we limit how we process your data.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.

  • Right to Object: You can object to the processing of your data in certain situations.

  • Right to Withdraw Consent: If you have given consent to process your data, you can withdraw it at any time.

To exercise these rights, please contact us at [Insert Email Address].

8. Security of Your Data

We implement a variety of security measures to protect your personal information, including encryption, access controls, and secure servers.

9. Cookies

Our website uses cookies to enhance your experience. You can control the use of cookies through your browser settings. For more information, please refer to our [Cookie Policy].

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the date at the top of this page.

11. Contact Us

If you have any questions or concerns about how we handle your personal data, please contact us at:

FairyCavesTravel
İsali - Gaferli - Avcılar, Hacı İsmail Efendi Sk. No:9/A, 50180 Göreme/Nevşehir Merkez/Nevşehir
info@fairycavestravel.com
+90 530 688 21 66

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